Structured enablement program
CRAFT: Customer Renewal & Adoption Framework for Testing
Accelerating Quality, Automation, and Adoption Across the Enterprise SDLC
CRAFT is a structured enablement model designed to accelerate adoption, increase automation maturity, and establish scalable testing practices across the enterprise.
The challenge
The Adoption Gap in Enterprise Software Delivery
Enterprise software delivery is more complex than ever. Teams are expected to ship faster, improve quality, strengthen security, and provide real-time visibility to leadership. Yet many organizations struggle to translate tool investments into consistent, scalable outcomes.
The result is a cycle of inefficient processes, limited automation coverage, inconsistent reporting, and missed opportunities to scale quality engineering across the enterprise.
Value-added partner
Merito operates as a Value-Added Partner
Our focus is helping enterprises unlock measurable outcomes from their software delivery platforms.
We work across a broad ecosystem of enterprise tools including test management platforms, ERP and enterprise automation solutions, application security testing tools, performance engineering platforms, DevOps and CI/CD tooling, and cloud and open-source automation frameworks.
For us it is not a matter of simply configuring tools. We help organizations build sustainable quality ecosystems.
- Automation architecture design and reusable framework development
- ERP and enterprise platform testing models
- Test data strategy and governance design
- Cross-tool integrations and traceability enablement
- Legacy migration and large-scale data transitions
- Enterprise reporting and QA operating model design
CRAFT program
Six Structured Enablement Tracks
Each CRAFT track delivers a focused implementation program with defined deliverables, enablement scope, and knowledge transfer to build lasting internal capability.
Automation Implementation
A structured program to design, implement, and scale enterprise-grade automation across ERP, EHR, mobile, database, web, and custom applications. Enablement for up to 2 Automation Engineers.
- End-to-end platform setup, configuration, and environment alignment
- Automation strategy definition including feasibility analysis and roadmap planning
- Development of reusable components, modular frameworks, and scalable architecture
- Test data modeling and structured scenario design
- Mentoring, governance setup, and operational rollout to enable long-term adoption
Data Validation & Integrity
A robust framework for validating complex data flows across ERP and data-intensive systems. Enablement for up to 3 Automation Engineers.
- Data connector setup and enterprise data sourcing strategy
- Validation rule design aligned to business and compliance requirements
- Modeling of ERP and data-heavy environments for structured validation
- Creation of reusable validation frameworks and data-driven test flows
- Enablement of reporting and audit readiness through traceable validation models
Change Intelligence
A visibility-driven approach to understanding system changes and minimizing regression risk. Enablement for up to 2 Enterprise System Administrators.
- Tool configuration and integration within the existing SDLC ecosystem
- Ingestion and analysis of historical performance and execution data
- Object-level and dependency analysis to assess change impact
- Integration with test management platforms for traceability
- Governance model to support continuous impact monitoring and optimization
Performance Engineering
A comprehensive program to establish scalable performance testing and governance practices. Enablement for up to 2 Performance Engineers.
- Controller configuration and realistic scenario design aligned to production usage
- Script development, correlation strategy, and workload modeling
- Performance governance framework with defined KPIs and thresholds
- Integration with CI/CD pipelines for continuous performance validation
- Knowledge transfer and mentoring to build in-house performance capability
Staff Augmentation
Embedded quality experts who accelerate delivery while building internal capability. Available in flexible engagement increments.
- Deployment of automation engineers, QA leads, and test architects
- Active participation in agile ceremonies and delivery governance
- Enhancement of automation coverage and test data management practices
- Continuous improvement initiatives to reduce flakiness and maintenance overhead
- Structured knowledge transfer to ensure sustainable team maturity
A La Carte Enablement
Flexible enterprise services tailored to accelerate tool adoption and maximize ROI. Packaged for specific customer needs.
- SDLC tooling ROI, maturity, and automation assessments
- Infrastructure and automation framework reviews and optimization
- Tool upgrades, modernization, and ecosystem integrations
- End-to-end business process testing across enterprise applications
- Adoption KPI definition and operating model optimization
- Custom development and business process automation
- Tailored training programs and learning platform development
- Advanced analytics, dashboards, and executive reporting
- On-demand access to SDLC tool experts for mentoring and advisory support
Get started
Ready to Close the Adoption Gap?
Talk to Merito about which CRAFT enablement track fits your organization's platform, maturity, and delivery goals.
Previous engagements
Proven Outcomes from Past Customers
SAP Automation Modernization
Goals
- Adopt a modern SAP automation platform
- Standardize test assets
- Integrate with enterprise test management
Outcomes
- Over 400 automated SAP test cases executed
- 3x increase in SAP test coverage
- Transition to a modern, integrated SDLC ecosystem
Enterprise SDLC Integration
Goals
- Consolidate test management
- Improve traceability and reporting
- Scale automation across teams
Outcomes
- 40% improvement in cross-tool traceability
- 20% reduction in post-production defects
- Over 1,000 hours saved monthly in maintenance
Enterprise Tooling Transformation
Goals
- Modernize test and agile tooling
- Enable enterprise-scale adoption
- Establish integrated governance
Outcomes
- 6,000+ users onboarded to test management
- 10,000+ users enabled on agile tooling
- Organization-wide shift to modern SDLC practices
S/4HANA Transformation Testing
Goals
- Enable SAP transformation testing
- Build automation-driven coverage
- Strengthen traceability and analytics
Outcomes
- 800+ automated test cases delivered
- 280+ hours saved monthly
- End-to-end coverage analytics implemented
Why Merito
Why Organizations Choose Merito for Enablement
Practical, Hands-On Expertise
Our teams bring deep platform knowledge combined with enterprise-scale thinking. We work alongside your engineers, not above them.
Structured Enablement, Not Just Configuration
Every CRAFT engagement includes governance, knowledge transfer, and operational rollout designed to build lasting internal capability.
Broad Ecosystem Coverage
We work across test management, automation, ERP, AppSec, performance, DevOps, CI/CD, and cloud frameworks so you get integrated outcomes.
Measurable Outcomes
From 3x test coverage gains to 1,000+ hours saved monthly, our engagements are scoped to deliver quantifiable improvements.
Related services
Related Services
CRAFT engagements connect directly to Merito's broader service portfolio. Depending on your needs, these services can extend or complement your enablement program.
Frequently Asked Questions
Frequently Asked Questions
Consultation request
Book a CRAFT Enablement Consultation
If you need help accelerating tool adoption, scaling automation, or building sustainable quality practices, start the conversation here.
Assessment
Automation audit and roadmap
Understand framework health, data and environment blockers, tool fit, and what a scalable operating model should look like.
Implementation
Framework, data, and execution strategy
Design reusable automation, stabilize execution, and align testing to release confidence across your platform estate.
Get started
Talk with Merito
Your request will be reviewed by our team so we can connect you with the right solution, service, and/or expert.
Next step
Talk to an Expert About CRAFT Enablement
Merito helps enterprise teams close the adoption gap and turn tool investments into scalable, measurable quality outcomes.