Full mining against custom event logs
Beyond the packaged Process Insights models, Process Intelligence supports custom event logs for any process, SAP or non-SAP. That opens mining to processes the pre-built packages do not cover.
SAP • Process intelligence
SAP Signavio Process Intelligence
Process Intelligence is SAP's full process mining product. Merito runs the mining, conformance, and root-cause work that turns event data into decisions.
Merito sells SAP Signavio Process Intelligence licenses and delivers the event-log design, variant and conformance analysis, and KPI dashboards that make process mining an operating discipline, not a one-time project.
- Best for
- Chief Process Officers and Head of Process, SAP CoE Leaders, Transformation Program Leads
- Hosting
- SaaS
- Time to value
- First mining cycle on a scoped process in four to eight weeks. Meaningful conformance and variant analysis in eight to sixteen weeks.
- Security posture
- SOC 2 Type II, ISO 27001, GDPR
- Last reviewed
- 2026-04-20
What it is
SAP Signavio Process Intelligence in the enterprise stack
SAP Signavio Process Intelligence is the full process mining module in the Signavio suite. It ingests event data from SAP and non-SAP systems, reconstructs the as-is process with full variant coverage, and supports conformance checks against designed to-be models.
Process Intelligence is the tool that answers the questions programs fear to ask: how much rework is hidden in our order-to-cash? Which variants of procure-to-pay actually exist? Which teams are bypassing the standard path? The data is in SAP already. Process Intelligence is how you see it.
Merito sells Process Intelligence licenses, designs the event logs, runs the first mining cycle, builds conformance analysis against Process Manager to-be models, and delivers KPI dashboards that reach business leaders in language they use. Without deliberate event-log design, mining output is noise. Merito's engagement starts at the data definition, not the dashboard.
Ideal use cases
- Pre-S/4HANA as-is discovery on processes that need configuration evidence
- Conformance checking of live SAP processes against designed to-be models
- Root-cause analysis of rework, manual steps, and workaround paths
- Quantifying the business case for automation and process redesign
- Continuous monitoring of process KPIs post go-live
What it is best at
Where SAP Signavio Process Intelligence earns its seat
Conformance checking against to-be models
Overlay Process Manager to-be models on mined as-is data to see exactly where live processes deviate. This is the evidence businesses need to commit to standardization.
Variant analysis that scales
A real process can have hundreds of variants. Process Intelligence groups and ranks them by frequency, cost, and rework so attention goes to the ones that matter.
Core capabilities
SAP Signavio Process Intelligence capabilities, grouped by outcome
Event log ingestion and mining
The data layer. Process Intelligence connects to source systems, builds event logs, and reconstructs the as-is process.
SAP and non-SAP event log connectors
Direct connectors for SAP ECC, S/4HANA, SuccessFactors, Salesforce, ServiceNow, and custom databases.
Variant discovery
Automatic grouping and ranking of process variants by frequency, cost, and duration.
Bottleneck and rework detection
Identifies loops, manual steps, and handoff delays with evidence a business leader can act on.
Conformance and analysis
Where mining output becomes actionable. Conformance against designed processes, root cause, and cost drivers.
Conformance checking
Overlay Process Manager to-be models on mined data to quantify deviation.
Root-cause analysis
Drill into which preceding conditions cause downstream rework or failure.
KPI dashboards
Executive-readable dashboards on cycle time, first-time-right, and cost per case.
Collaboration and action
Mining is only useful if it drives decisions. Process Intelligence links findings to initiatives and tracks whether the fix worked.
Initiative tracking
Tag mined findings to improvement initiatives and measure post-intervention impact.
Alerting on drift
Trigger alerts when conformance or KPI thresholds drift from target.
Where it fits in the stack
How SAP Signavio Process Intelligence connects to the rest of your landscape
SAP systems (native)
Native- SAP S/4HANA and SAP ECCDirect event-data ingestion via standard extractors.
- SAP SuccessFactorsHR process mining on SuccessFactors data.
- SAP Signavio Process ManagerConformance checking against designed to-be models.
Non-SAP enterprise systems (certified)
Certified- Salesforce, ServiceNow, WorkdayEvent-log connectors for non-SAP workloads.
- Databases and data warehousesDirect connection to Oracle, SQL Server, Snowflake, Databricks for custom event logs.
Identity and collaboration (common custom)
Custom- SAML SSOIdentity from corporate IdP.
- Microsoft Teams and SlackAlert routing when conformance or KPI thresholds drift.
Deployment and implementation
How it rolls out
- Hosting
- SaaS (North America, EMEA, APJ)
- Implementation complexity
- Moderate
- Typical time to value
- First mining cycle on a scoped process in four to eight weeks. Meaningful conformance and variant analysis in eight to sixteen weeks.
- Prerequisites
- Read access to SAP event data (via extractor or SAP Data Intelligence)
- Scoped process areas with named business owners
- Identity via SAML SSO
- What Merito usually handles
- Merito handles tenant setup, event log design, connector configuration, first mining cycle, conformance model build, KPI dashboard design, and training for analysts and business consumers.
Licensing and packaging
How it is bought
- Model
- Subscription
- What to expect
- Process Intelligence is subscription-licensed by event-log capacity and analyst seat count. Baseline Process Intelligence capacity is sometimes included in RISE with SAP, while deeper mining capacity is typically an add-on. Merito confirms RISE coverage and sizes capacity against scoped process areas.
- Editions and modules
Process Intelligence Analyst
Full mining, variant analysis, conformance checking, and KPI authoring.
Best for: Process analysts and CoE data engineers.
Process Intelligence Viewer
Read-only dashboards and KPI consumption.
Best for: Business leaders and operations stakeholders.
- Common expansion areas
- Additional event-log capacity as process scope grows
- Analyst seats as the data team scales
- Cross-system conformance as non-SAP mining joins scope
Merito services
How Merito helps you win with SAP Signavio Process Intelligence
Merito sells licenses and the delivery work around them. Pick the service that matches where you are in the lifecycle.
01
Process Intelligence Implementation
Event log design, connector setup, first mining cycle, conformance model build, and dashboard design.
Explore service02S/4HANA Transformation Scoping
Mine as-is processes before Fit-to-Standard so workshops run on evidence, not opinion.
Explore service03CRAFT Enablement
Structured testing enablement program that uses Process Intelligence mining evidence to scope testing, build automation maturity, and drive change intelligence.
Explore service04Training and Enablement
Role-based Process Intelligence training for analysts and business consumers.
Explore service05Staff Augmentation
Merito-placed process analysts and data engineers embedded with your CoE.
Explore serviceProcess Intelligence licensing
Mine the right process on the right data with the right event log.
Merito sells SAP Signavio Process Intelligence and delivers event log design, first mining cycle, and conformance build. Tell us which process area you want to understand first.
Merito point of view
Process Intelligence earns its cost through deliberate event-log design, not more data.
Merito's experience is that Process Intelligence projects that skip event-log design produce beautiful variant charts that answer nothing. Event logs are the schema. Schema decisions determine what can be asked. Merito spends the first two weeks on event-log design before any dashboard is built.
The second critical decision is scope. Trying to mine everything at once guarantees surface-only insight across many processes. Merito recommends going deep on one or two processes first, extracting specific dollar-valued findings, then expanding.
Process Intelligence pairs well with Process Manager when conformance is the goal. For customers whose primary need is S/4HANA readiness, Process Insights is often the right starting point. Merito helps customers pick correctly based on scope and timeline.
What buyers usually underestimate
- Skipping event-log design and relying on generic connector output.
- Trying to mine too many processes before any one is productive.
- Publishing dashboards before business owners agree what metrics matter.
- Not connecting findings to Process Manager conformance, which leaves insights without a destination.
- Treating Process Intelligence as a one-time project rather than an operating capability.
Proof and resources
Related reading and proof for SAP Signavio Process Intelligence
Related from Merito
Continue exploring SAP Signavio Process Intelligence on Merito
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Frequently Asked Questions
SAP Signavio Process Intelligence FAQs
Consultation request
Talk to Merito about SAP Signavio Process Intelligence
Share your SAP landscape, the process areas you need to understand, and whether Process Insights or Process Intelligence is the right fit. A Merito mining specialist follows up within one business day.
Event-log discipline
The schema decides what can be mined
Merito spends the first two weeks on event log design so mining output actually answers your questions.
Focus over breadth
One deep process first
We recommend going deep on one process to prove value before widening scope. Breadth without depth produces noise.
Next step
Process Intelligence is an operating capability, not a one-time project.
A Merito Process Intelligence engagement kicks off with event-log design, first mining cycle, and conformance model build. First dollar-valued finding in the first quarter.