Driving Workday Automation with Merito's Custom Accelerator

Used by 60% of Fortune 500 companies, the Workday platform is a leader in enterprise cloud applications for managing finance, HR, and operations. As the backbone of critical enterprise workflows, organizations leveraging Workday require a comprehensive solution to streamline testing processes, which are often heavily manual and time-intensive. To address these challenges, Merito developed a powerful Automation Accelerator for the Workday Platform—a modular solution designed to automate and optimize the testing of Workday's platform and Workday Extend applications using Tricentis Tosca.

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Challenges

Manual Testing Dependency: Organizations relying on business users and spreadsheets for testing processes, face inefficiencies and bottlenecks during platform releases.
Scaling Needs: With a growing user base spanning 60% of Fortune 500 companies, the need for scalable, reusable and rapid automation was paramount.
Ad-Hoc Processes: Like other growing companies, the testing framework lacked standardization, traceability, and repeatability, increasing the risks and costs of manual operations.
Lack of Traceability: Historical testing data was missing, hindering analysis and optimization opportunities.

Merito's Solution: The Automation Accelerator for Workday

It’s a split-view showing a Workday dashboard with colorful charts (like expenses and revenue per headcount), the Tricentis Tosca ScratchBook running steps such as “Navigate to Workday URL” and “Click Home icon,” a highlighted module entry labeled “Proxy ‘On behalf of’ | Banner | Workday,” and a properties pane listing fields like Description, BusinessType, DefaultAction, ClassName, InnerText, and VisibleInnerText.

Recognizing the need for a robust and scalable solution, Merito created the Automation Accelerator for Workday to address the unique challenges of the Workday platform and enhance its testing capabilities. This accelerator empowers organizations using Workday to achieve faster, more reliable automation with minimal rework and maximum ROI.

A Modular Framework Built for Scale:
- Automation over 300+ critical business processes across the Workday platform, significantly reducing manual testing efforts.
- Extended automation to include Workday Extend applications, ensuring comprehensive platform coverage.
Tailored Automation Strategy:
- Integrated Tricentis Tosca and qTest for centralized test management, high-efficiency automation and dashboard reporting.
- Developed reusable Python libraries for predictive metrics and backlog analysis to enhance visibility and control.
Rapid Onboarding and Enablement:
- Trained 30 business users on qTest Explorer, enabling them to capture and standardize processes for automation quickly.
- Eliminated reliance on tribal knowledge by creating standardized workflows.

Efficiency and Speed - Reduced test execution times from 15 minutes per test to just 2 minutes, an 85% productivity improvement, freeing up internal resources to focus on strategic initiatives.
Scalability and Reusability - The modular framework supports ongoing expansion, allowing organizations to automate additional processes with minimal rework.
Improved Accuracy and Traceability - Improved Accuracy by replacing ad-hoc testing with structured traceability using qTest, delivering such a powerful impact it was beyond measure.
Cost Savings and ROI - Automation reduced manual efforts, delivering $54,000 cost savings while increasing the ROI with every automation cycle.
Beyond Testing - Repurposed automation assets to optimize IT workflows, such as reorganizing cost center hierarchies, automating customer structure creation and onboarding new users resulting in a 5% efficiency gain.

Driving Workday Automation with Merito's Custom Accelerator

Challenges

Merito's Solution: The Automation Accelerator for Workday

Results

The Automation Accelerator for Workday