Purpose-built for agentic AI
Designed from the ground up for non-deterministic AI agent behavior, not retrofitted from traditional test automation.
Inflectra • Test automation
SureWire
SureWire is Inflectra's AI QA platform for agentic AI. Merito sells the license and delivers the pilot setup for customers running AI agents in production.
Merito sells SureWire licenses and delivers the pilot setup, assessment design, and governance wiring for enterprises that need to prove their AI agents are safe, reliable, and effective before and after deployment.
- Best for
- AI and ML leaders deploying agentic AI in production, Enterprise risk and governance leads on AI programs, QA Leaders expanding into AI validation
- Hosting
- On-prem / Cloud (BYOC)
- Time to value
- First assessment run within two to four weeks. Mature pilot across multiple AI agents in six to ten weeks. Category is new; timelines adapt to customer-specific maturity.
- Security posture
- SOC 2 Type II, GDPR
- Last reviewed
- 2026-04-23
What it is
SureWire in the enterprise stack
SureWire is Inflectra's AI Quality Assurance platform for agentic AI. It is built for the realities of non-deterministic systems: AI agents do not behave identically across runs, and traditional pass/fail testing does not capture whether an agent is safe, reliable, or effective at the task it was deployed to do.
The product dynamically designs and executes assessments tailored to each AI application. SureWire functions like an experienced test manager: it uncovers risks, evaluates behavior under real-world conditions, and generates the evidence needed for enterprise governance and auditable AI trust.
SureWire is new. The agentic AI QA category is still stabilizing. Merito positions it as an early-adopter choice with clear success criteria, not as a proven enterprise standard. Customers running AI agents in production today are the natural fit.
Merito sells SureWire licenses and delivers pilot setup, assessment design, integration with the customer's AI agent infrastructure, governance wiring, and ongoing evaluation support as the category matures.
Ideal use cases
- Validating AI agent safety before production deployment
- Ongoing reliability monitoring of production AI agents
- Regulated AI programs requiring governance evidence
- Multi-scenario evaluation of LLM-backed agents
- Pre-deployment risk identification for new AI capabilities
What it is best at
Where SureWire earns its seat
Dynamic assessment design
Tailors assessments to each AI application rather than forcing a one-size-fits-all evaluation template.
Governance-ready evidence
Generates the audit-grade evidence needed for enterprise governance and regulated-industry AI programs.
Pre- and post-deployment coverage
Validates safety before deployment and monitors reliability after. Single platform for both.
Core capabilities
SureWire capabilities, grouped by outcome
AI agent assessment
Dynamic assessment design for agentic AI.
Dynamic assessment authoring
Assessments tailored to each AI application's behavior model and risk surface.
Multi-scenario evaluation
Runs the agent against diverse real-world scenarios rather than a single golden path.
Risk uncovering
Surfaces risks that do not appear in deterministic pass/fail testing.
Safety, reliability, effectiveness
Three lenses for agentic AI quality.
Safety validation
Identifies unsafe behaviors, prompt injection surface area, and out-of-scope responses.
Reliability evaluation
Measures consistency of agent behavior across similar inputs and over time.
Effectiveness measurement
Evaluates whether the agent actually accomplishes the task it was deployed to do.
Governance and evidence
Audit-grade evidence for enterprise AI governance.
Evaluation records
Structured records of every assessment run with inputs, outputs, and analysis.
Risk registers
Identified risks tracked with owner, mitigation status, and re-evaluation schedule.
Governance reporting
Reports suitable for enterprise AI governance and regulated-industry compliance.
Where it fits in the stack
How SureWire connects to the rest of your landscape
Inflectra family (native)
NativeIntegration with the Spira ALM hub for evidence and tracking.
- Inflectra SpiraSureWire assessment results and risk registers flow into Spira.
AI agent infrastructure (certified)
CertifiedSupported AI agent platforms and LLM providers. Early-category coverage; expanding.
- Major LLM providersAgents backed by OpenAI, Anthropic, and similar foundation model providers.
- Enterprise AI frameworksLangChain, LlamaIndex, and enterprise agent orchestration platforms.
Governance and ticketing (custom)
CustomCommon integrations customers wire during pilot.
- Jira, ServiceNowRisk and remediation tickets for identified issues.
- SSO (SAML)Corporate identity for regulated customers.
Deployment and implementation
How it rolls out
- Hosting
- On-prem / Cloud (BYOC) (North America, EMEA)
- Implementation complexity
- Moderate
- Typical time to value
- First assessment run within two to four weeks. Mature pilot across multiple AI agents in six to ten weeks. Category is new; timelines adapt to customer-specific maturity.
- Prerequisites
- At least one AI agent in pilot or production
- Named AI owner accountable for agent behavior
- Access to agent inputs/outputs for evaluation
- Governance sponsor for the AI program
- What Merito usually handles
- Merito handles SureWire pilot setup, assessment design tailored to the customer's AI agents, integration with agent infrastructure, governance wiring, and ongoing evaluation support as the category matures.
Licensing and packaging
How it is bought
- Model
- Subscription
- What to expect
- SureWire licenses subscribe by AI agent volume and named user. Pricing scales on agent count, assessment frequency, and governance features. 30-day fully functional free trial available. Because the category is new, Merito scopes licensing based on pilot scope rather than long-term projections; contracts typically start narrow and expand as the program matures.
- Editions and modules
SureWire Pilot
Single-agent or small-multi-agent pilot for proof of value.
Best for: Enterprises evaluating agentic AI QA for the first time.
SureWire Enterprise
Multi-agent, multi-team deployment with governance features and Spira integration.
Best for: Enterprises scaling AI agent QA across multiple production deployments.
- Common expansion areas
- Additional AI agents as scope expands
- Post-deployment monitoring as agents move to production
- Governance reporting for regulated programs
- Spira integration for evidence consolidation
Merito services
How Merito helps you win with SureWire
Merito sells licenses and the delivery work around them. Pick the service that matches where you are in the lifecycle.
01
SureWire Pilot Setup
Pilot scoping, assessment design for the customer's AI agents, integration with agent infrastructure.
Explore service02DevOps Consulting
SureWire wired into MLOps pipelines and governance workflows.
Explore service03Training and Enablement
Role-based SureWire training for AI leads, QA, and governance sponsors.
Explore service04Staff Augmentation
Merito-placed engineers experienced with agentic AI QA and governance.
Explore service05Premium Support
Named engineer, priority SLAs, and release-time coverage for your SureWire pilot or rollout.
Explore serviceSureWire licensing
Prove your AI agents are safe, reliable, and effective.
Merito sells SureWire licenses and delivers pilot setup for enterprises running AI agents in production. Early-adopter positioning with clear success criteria.
Merito point of view
SureWire is an early-adopter choice for customers already running AI agents in production. Merito recommends it with clear success criteria, not as a proven enterprise standard.
Merito's position: SureWire fills a real gap. Agentic AI quality is not captured by deterministic pass/fail testing, and enterprises running AI agents in production need governance evidence that traditional QA does not produce. SureWire is one of the first purpose-built tools in the category.
The agentic AI QA category is still stabilizing. Pricing models, assessment frameworks, and governance standards are all evolving. Merito recommends SureWire as an early-adopter deployment with clear success criteria (specific risks to uncover, specific evidence to produce) rather than as a general-purpose enterprise standard.
The natural customer for SureWire is an enterprise with at least one AI agent in production (or pilot), a named AI owner, a governance sponsor, and a clear risk hypothesis. Without those elements, the pilot will not produce results worth the license.
For customers still scoping their agentic AI strategy, Merito recommends delaying SureWire until there is a specific agent to evaluate. Buying the license ahead of a clear use case is a common trap in this category.
What buyers usually underestimate
- Buying SureWire before there is an AI agent to evaluate.
- Treating SureWire as a traditional test automation replacement.
- Pilot without clear success criteria or risk hypothesis.
- Expecting the agentic AI QA category to behave like deterministic automation pricing.
- Skipping governance sponsor alignment and stranding the pilot without a home.
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Frequently Asked Questions
SureWire FAQs
Consultation request
Talk to Merito about SureWire
Share your AI agent scope, governance goals, and current QA posture. A Merito SureWire specialist follows up within one business day.
Early-adopter category
Scoped pilot with clear criteria
Merito pilots SureWire narrowly, with specific risks to uncover and specific evidence to produce. Expansion follows pilot results.
Governance-first
Audit-grade evidence
SureWire's output is suitable for enterprise AI governance and regulated-industry compliance. Merito wires it into Jira, ServiceNow, or Spira.
Next step
AI QA for the agents you already run. Merito delivers the pilot.
A Merito SureWire conversation starts with the agents in scope, the governance goals, and the risk hypothesis we will validate in the pilot.